Feeling Blue

7 May 2010 - It is that time of year again: travel-season. Sigh. It is the season of general assemblies, key meetings, coordination weeks and Board stuff, so time to fly to Europe and South Africa. As Gold Member with KLM / Air France I can collect some air miles to keep my Gold Card-status as Flying Blue member. But increasingly I wonder about the advantages??? The KLM / Air France frequent flyer programme is consistently downsized, minimized and frustrated. It is almost if the company aims to scare their loyal passengers away, by combining lousy service with crappy planes and moody staff. Skytrax called KLM a 'three-star airline" (eg. CX is 5 star, and AF is 4 star). KLM gives "feeling blue" a whole new meaning.